IT Support/ Salesforce

IT Support/ Salesforce 

Responsibilities

●  Design, develop, configure and support highly optimal, customer centric technology solutions built on Salesforce.com (native and custom) for partner communities

●  Lead the full application architecture process including translating business requirements into functional solutions. Define and adhere to CRM best practices and methodologies

●  Build solutions on the Salesforce.com platform, including development in Force.com, Visualforce, Lightning, Apex, Web Services and API's

●  Perform technical analysis, design, development, and implementation of applications with necessary customization

●  Work with the director to analyze business operations and processes to identify KPIs and improve inefficiencies.

●  Provide in depth analysis of production issues and resolve in a timely manner and call out when necessary.

●  Work with the customer support team to resolve any computer related issues.

Requirements

●  Strong understanding of Salesforce. com platform and sales cloud including configuration, triggers, process builders, workflows, visual force, apex coding, batch processes, and database model

●  Proficiency in Lightning Framework and Partner Communities

●  Creative and analytical thinker with strong problem-solving skills, and strong data management abilities

●  Experience with prior partner portal implementation

●  Good interpersonal communication skills and an affinity to work in a team environment; have the ability to balance multiple concurrent activities with a flexible and adaptable positive attitude

●  Experience collaborating with project managers to identify project achievements, tasks, and required resources to develop a detailed project plan

●  Salesforce Certified Developer certifications a plus

●  Experience in troubleshooting computer/ network related issues.

●  Bachelor's degree in computer science or related field

Benefits and Perks

●  Market competitive total compensation package

●  Generous vacation policy - 80 hours per year starting package

●  Work life balance

●  3 paid flex days in 1st year. 6 flex days after 1 year

●  4 days work week ( Monday to Thursday)

●  Work hours will be from 9 am to 7 pm MST/8:30 pm to 6:30 am IST