Self Service Forms
MEMBERS PORTAL UNAVAILABLE DUE TO PLANNED UPDATE
Self Service Forms
A form MUST be completed to make any changes to your account.
It is the member's responsibility to ensure that their form has been completed and submitted or a member also has an option to register on Member Portal and make any changes to their account!
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We will send a confirmation email to confirm that we have received your form. The confirmation email DOES NOT confirm that the change has been processed.
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If you're having trouble completing a form, please call or use Livechat to connect with our Customer Service Team, and they'll be more than happy to assist you!
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MEMBERS PORTAL UNAVAILABLE DUE TO PLANNED UPDATE
Self Service Forms
| Type | Form Link |
|
MEMBERSHIP FORMS |
Membership Freeze |
| - | |
| Membership Unfreeze | |
| - | |
| - | |
| Make an Online Payment | |
| - | |
| Membership Cancellation | |
| - | |
| Billing Information Change | |
| - | |
| Switch to Senior Membership | |
| - | |
| Reactivate Membership | |
| - | |
| CONSENT FORMS | Consent for Removal of Payment Method |
| - | |
| Consent for Pre-authorized Payments | |
| - | |
| Consent for Payment for Another Member | |
| - | |
| Consent for a Minor by Parent/Guardian | |
| - | |
| Consent to Transfer Membership from Another Club | |
| REQUEST/FEEDBACK FORMS | Receipt Request |
| - | |
| Referral (One Free Month) | |
| - | |
| Request a Call Back | |
| - | |
| Issue with Key Fob | |
| - | |
| Billing Questions | |
| - | |
| New Equipment/Classes Request | |
| - | |
| Members Feedback | |
| PROOF FORMS | Cancellation Proof (Relocation/Medical) |
| - | |
| Discounted Membership Proof | |