Skip to content

Copy of Self Service Forms when employee portal and member portal is down

Self Service Forms

MEMBERS PORTAL UNAVAILABLE DUE TO PLANNED UPDATE 

 

Self Service Forms

A form MUST be completed to make any changes to your account.
 It is the member's responsibility to ensure that their form has been completed and submitted or a member also has an option to register on Member Portal and make any changes to their account!
-
We will send a confirmation email to confirm that we have received your form. The confirmation email DOES NOT confirm that the change has been processed.
-
 If you're having trouble completing a form, please call or use Livechat to connect with our Customer Service Team, and they'll be more than happy to assist you!  

-

MEMBERS PORTAL UNAVAILABLE DUE TO PLANNED UPDATE

 

Self Service Forms

 

Type  Form Link

MEMBERSHIP FORMS

Membership Freeze
-
Membership Unfreeze
-

Address Change

-
Make an Online Payment
-
Membership Cancellation
-
Billing Information Change
-
Switch to Senior Membership
-
Reactivate Membership
-
CONSENT FORMS Consent for Removal of Payment Method
-
Consent for Pre-authorized Payments
-
Consent for Payment for Another Member
-
Consent for a Minor by Parent/Guardian
-
Consent to Transfer Membership from Another Club
REQUEST/FEEDBACK FORMS Receipt Request
-
Referral (One Free Month)
-
Request a Call Back
-
Issue with Key Fob
-
Billing Questions
-
New Equipment/Classes Request
-
Members Feedback
PROOF FORMS Cancellation Proof (Relocation/Medical)
-
Discounted Membership Proof