Self Service Forms

A form MUST be completed to make any changes to your account.
 It is the member's responsibility to ensure that their form has been completed and submitted.
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We will send a confirmation email to confirm that we have received your form. The confirmation email DOES NOT confirm that the change has been processed.
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 If you're having trouble completing a form, please call or use LiveChat to connect with our Customer Service Team, and they'll be more than happy to assist you!

Type  Form Link

MEMBERSHIP FORMS

Membership Freeze
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Membership Unfreeze
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Address Change

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Make an Online Payment
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Membership Cancellation
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Billing Information Change
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Switch to Senior Membership
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Reactivate Membership
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CONSENT FORMS Consent for Removal of Payment Method
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Consent for Pre-authorized Payments
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Consent for Payment for Another Member
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Consent for a Minor by Parent/Guardian
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Consent to Transfer Membership from Another Club
REQUEST/FEEDBACK FORMS Receipt Request
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Referral (One Free Month)
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Request a Call Back
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Issue with Key Fob
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Billing Questions
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New Equipment/Classes Request
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Members Feedback
PROOF FORMS Cancellation Proof (Relocation/Medical)
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Discounted Membership Proof
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COVID-19 Vaccination Status