Members Self Service Forms

Due to COVID-19 crisis, we have to suspend our billing operations. No billing related requests can be taken at this moment. But, our customer support representatives are avaiable to help our members during our staff hours of Mon - Thur: 11-7 pm & Fridays: 11-5 pm MST. Please call us at 1-888-261-8758 or an email (You can find your club email through our Contact Us page).

 

Please Note we are only accepting billing related requests for Anytime Fitness Cranbrook, Anytime Fitness Terrace and Anytime Fitness Prince Rupert. For, other clubs these requests will not be accepted at this time because billing operations are still suspended. Please wait for gym reopening.

Group By

Self Service Form Link
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Membership Account
Our billing is frozen. Please fill this form when we re-open. Membership Freeze
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Our billing is frozen. Please fill this form when we re-open. Membership UN-freeze
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Address Change
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Make an online payment
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Our billing is frozen. Please fill this form when we re-open. Membership Cancellation
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Our billing is frozen. Please fill this form when we re-open. Billing Information Change
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Switch to Senior Membership
Consent Forms
Our billing is frozen. Please fill this form when we re-open. Consent for Removal of Payment Method
Our billing is frozen. Please fill this form when we re-open. Authorization of Preauthorized Payments
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Consent of Payment for another member
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Consent by Parents/Guardians for children
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Consent for transfer of membership from other club
Request/ Feedback
Receipt Request
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Referral Form (One Free Month)
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Request a Call back
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Issue with key fob, username/password
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Billing Questions
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New Equipment/Classes Request
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Members Feedback
Proof
Our billing is frozen. Please fill this form when we re-open. Proof for cancellation(relocation/ medical)
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Proof for Discounted Membership