Self Service Forms

Please note that a form MUST be completed to make any changes to your account. It is the member's responsibility to ensure that their form has been completed and submitted.
** We will send a confirmation email to confirm that we have received your form. The confirmation email DOES NOT confirm that the change has been processed. **
 If you're having trouble completing a form, please call or use LiveChat to connect with our Customer Service Team, and they'll be more than happy to assist you!

Name  Form Link

MEMBERSHIP FORMS

Membership Freeze
-
Membership Unfreeze
-
Address Change
-
Make an Online Payment
-
Membership Cancellation
-
Billing Information Change
-
Switch to Senior Membership
Re-activate membership
CONSENT FORMS Consent for Removal of Payment Method
Consent for Pre-authorized Payments
-
Consent for Payment for Another Member
-
Consent for a Minor by Parents/Guardians
-
Consent to Transfer Membership from Another Club
REQUEST/FEEDBACK FORMS Receipt Request
-
Referral (One Free Month)
-
Request a Call Back
-
Issue with Key Fob
-
Billing Questions
-
New Equipment/Classes Request
-
Members Feedback
PROOF FORMS Cancellation Proof (Relocation/Medical)
-
Discounted Membership Proof